squiggle.GIFTask 9: Troubleshoot printing and mechanical issues in the middle school and high school computer labs

  • Load paper to input trays
  • Clear jams and misfeeds from the input trays and/or output bins
  • Replace toner/ink cartridges
  • Install network printers on various machines
  • Troubleshoot basic printing errors
  • Perform routine maintenance on the Print Server
  • Assist with routine maintenance and updates to software and firmware via the HP Jetadmin Print Managing Tool


squiggle.GIFTask 9 Artifacts:

  • Evidence of Work on the Print Server:




squiggle.GIFPDE Skills and Knowledge Demonstrated via Task 9:

I.A. Identification, selection, installation and maintenance of technology infrastructure, and hardware and software applications for school administration and instruction including:
  • implementation and maintenance of interactive information systems, the Internet, distance learning technologies, and networks
  • evaluation of the performance of hardware and software components of computer systems
  • application of basic troubleshooting strategies

III.B. Integrity and ethical behavior, professional conduct as stated in Pennsylvania’s Code of Professional Practice and Conduct for Educators; and local, state, and federal laws and regulations